Inside Sales Coordinator, Part-Time

As a globally recognized sustainability software, content and strategic consulting firm, thinkstep does work that's important for our planet. With 28 years of experience​ and 20 offices around the globe, we enable our clients to improve their sustainability performance and succeed in the marketplace. thinkstep works with many of the world´s leading brands to develop the strategies, management systems, tools and processes needed to achieve leadership in sustainability. Due to its continued success, thinkstep is now seeking a professional


Inside Sales Coordinator, Part-Time

Location: Boston
Start date: as soon as possible

Job Description

We are seeking a motivated, sales-oriented and goal-driven person to join our Boston office and be part of the growing team of sustainability professionals at thinkstep. The primary function of this role is to follow-up with those potential sales leads generated through our marketing initiatives and determine which of our products and/or services may solve the sustainability-related challenges faced by these individuals.

Key Tasks & Responsibilities

  • Eagerly engage with prospects via telephone or electronic means and ask questions to understand the customer’s needs
  • Identify the thinkstep products and services of interest to the client and effectively communicate the business value of each
  • Manage the status of your customer engagements in CRM and HubSpot
  • Distribute qualified leads to appropriate sales team members
  • Create and implement processes for MQL follow up and then share with other regions / sales teams
  • Coordinate tactics, activities and materials with thinkstep’s marketing and sales teams to clearly convey our messages and expand thinkstep’s reach
  • Learn about our offerings from thinkstep team members across different regions and specialties
  • Provide prospect and customer feedback to thinkstep product managers to support our ongoing growth and development
  • Continuously strive to improve sales and marketing effectiveness and business acumen
  • Assist the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up

Key Skills & Experience

  • Strong customer focus in delivering sales and building relationships
  • Excellent interpersonal skills – enjoys working with people
  • Strong oral and written communication skills – accurate, efficient and effective
  • Strong analytical skills and reasoning abilities
  • History of successful internal and external relationship management
  • Strong attention to detail and excellent follow-through
  • Understanding of web-based technologies (blogs, search engines, social media channels)
  • Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
  • Self-motivated and organized; able to simultaneously work on multiple assignments and to work both independently as well as on teams
  • Positive attitude and eagerness to learn
  • Proficiency with CRM and MS Office, particularly Outlook, PowerPoint, Excel and Word. Ability to quickly learn new programs and systems
  • You must be proficient in English – knowledge of German considered a plus
  • A minimum of two years of inside or outside sales experience, ideally in the software technology and consulting space
  • A working knowledge of current corporate sustainability or EH&S issues, metrics, trends, and reporting frameworks would be an advantage
  • International experience would be a plus

Our offer for you

  • Our combined software and service solutions provide the exciting ability to work at the intersection of technology, consulting services and sustainability
  • A client base that spans all major industries (see across the world
  • An interesting and diverse role in an international context
  • Employment in a dynamic, flexible, and market-leading company
  • Competitive benefits package
  • An opportunity to help businesses grow while enhancing environmental sustainability

Application Process

Please email us your resume and a cover letter stating why you are the best match for this position. Please include your available starting date, salary requirement, and confirm your authorization to work in the United States.

Attention: Kristin Balla
RE: Inside Sales Coordinator