Privacy Policy

Website Privacy-Declaration and information of data subjects according to Art. 13 and 14 EU GDPR

General information

Responsible Data Controller
Company: Sphera Solutions GmbH
Represented by: Paul Marushka, Bob Hogue
Address: Hauptstrasse 111-113, 70771 Leinfelden-Echterdingen

Contact to Data Protection Officer:

Privacy Policy

We appreciate you visiting our Sphera Solutions GmbH Website and your interest in our firm and products. We are committed to respecting your privacy. The following explains the information we collect and process during your visit and how we use it.

Information we collect

Generally, we do not collect any personally identifying information when you visit our Website. If your browser permits, we will normally collect and maintain the following information:

  • The name of your ISP
  • The type of browser you use
  • The Website from which you come to us
  • Our Website pages you visit
  • The date and duration of your visit.

We may statistically evaluate such information to improve our site and online services, but such information cannot be used to identify a visitor. We do not combine this information with data from other sources.

Collection and processing of personal information

We maintain your personal information only if you disclose it to us, for example, when you request information or file a complaint, e.g., via our contact form or sign-up for our resources. Personally identifying information is defined as that which can be used to determine your identity, which may include your:

  • Proper name
  • Email address
  • Mailing address
  • Phone number, etc.

We share your personal information with a third party only to the extent necessary to process your order or invoice, pursuant to §11 of BDSG (German Federal Data Protection Act) and GDPR, or if we have your express consent. We do not sell your personal information to third parties. We disclose such information to state or federal authorities only if required by law or a court order.

How we use your personal information

We use your personal information, obtained via our contact form or when you sign-up for our resources, only to provide the products or services you requested, or for other purposes for which you give us your consent, unless otherwise prohibited by law. We have instructed and bound our employees to keep your information confidential, pursuant to the privacy protection provisions under §5 of BDSG and GDPR.

Information we maintain

At Sphera Solutions GmbH, we maintain your personal information as long as it is necessary to provide you the requested service, or for as long as you have given your consent, unless otherwise prohibited by law.

The right to revoke your consent

You may revoke your consent to prospective use of your personal information, in part or in whole, at any time.


At Sphera Solutions GmbH, we deploy technical and organizational means to protect your information against coincidental or deliberate manipulation, loss, destruction, or unauthorized access. We update our security measures in line with technical advancements.


Personal information on children (persons under 18 years of age) may not be transmitted to our Website without parental consent. Sphera Solutions GmbH recommends that all parents and guardians should instruct their children on responsible use of personal information when surfing the Internet. We will not knowingly collect, process, maintain, or use personal information on children.


Our Website uses cookies, which are small files sent by a Web server to your computer and often maintained on your hard drive. These are not programs that can damage your machine; they simply enable us to recognize your browser when you revisit our site. No personal information is stored in a cookie nor can such information be used to identify you. You may disable cookies in your browser; for more details please refer to the help function of your browser. However, please note that some of our Website features or services may not function properly without cookies.

Google Analytics

Our Website uses Google Analytics, a Web analysis service of Google Inc. (“Google”), which uses cookies that are small files maintained on your computer for analyzing your visit. The information collected by the cookie about your visit to this Website (including your IP address) is transmitted to and kept on a Google server located in the United States of America. Google uses this information to analyze usage of the Website by you and generate reports of your Web activities under contract to the Website provider. These reports allow the provider to improve the quality of its online service and your experience. Google never correlates your IP address obtained via Google Analytics with other data obtained by Google.

You may reset your browser to refuse cookies. However, please note that some of our Website features or services may not function properly without cookies. Moreover, you may download and install the following plug-in through your browser to prevent collection of any information by a cookie, transmission of data on your usage of the Website (including your IP address) to Google, and any subsequent processing of such information by Google.

Click the following link to set up an opt-out cookie to deactivate Google Analytics and prevent it from collecting any information during future visits to this Website: Deactivate Google Analytics.  If you delete cookies after surfing the Internet, you must reset the opt-out cookie. Please visit to view Google’s general privacy policy and to see privacy information relating to Google Analytics.


We have installed plug-ins on our Website that are operated solely by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). You can easily recognize the Facebook logo ‘f’ or ‘Like’ on the button. If you click our Webpage with this logo, your browser will connect directly with the Facebook server, which uses the connection to transmit information on the content of the button to your browser and integrate it into the Website. Moreover, Facebook will be notified that you visited our site. During this visit, if you are logged-in to your personal Facebook account, Facebook can record your visit under your user account and note your interaction, such as the ‘likes’ or comments you make. All this information is transmitted directly to and saved by Facebook. If you do not wish to have such information transmitted, you must log out from your Facebook account before visiting our Website.

Please visit for more information on the purpose and scope of Facebook’s Data Use Policy and how Facebook uses and shares the information it receives.

Tweet button by Twitter

We have installed a ‘Tweet’ button on our Website that is operated by the social network Twitter Inc., 750 Folsom Street, Suite 600, San Francisco, CA 94107, USA (“Twitter”). You can recognize the blue bird logo on the button. If you click our Webpage with this logo, your browser will connect directly with the Twitter server, and the content of the Tweet button will be transmitted directly to your browser and integrated into your Tweet. Sphera Solutions GmbH thus has no control over what information the Tweet button collects. We believe that your IP address will also be recorded. Please visit for more information on the purpose and scope of Twitter’s Privacy Policy, how Twitter collects and uses this information, your rights, and how you may protect your privacy by modifying the settings. If you are a registered user of Twitter services and do not wish to have such information transmitted, you must log out from your Twitter account before visiting our Website.


We have installed plug-ins on our Website that are operated solely by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA.

Our Website also uses a button operated by the LinkedIn Corporation. You can recognize the blue ‘in’ logo on the button. If you click this button on our Webpage, your browser will connect directly with the LinkedIn server, and the content of the plug-in will be transmitted back to your browser and integrated into the Website. Moreover, LinkedIn will be notified that you have visited our Website. If you are logged into your personal LinkedIn account during your visit, LinkedIn can identify you as the person visiting our Website. If you do not wish to have such information transmitted to your LinkedIn account, you must log out from that account before visiting our Website.

Please visit for more information on LinkedIn’s privacy policy and user agreement ( and the scope of the information collected and processed by LinkedIn.

Use of YouTube components with enhanced data protection mode

On our website we use components (videos) of YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company belonging to Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

To this end, we use the “ - enhanced data protection mode - ” option provided by YouTube.

When you display a page that has an embedded video, a connection will be made to the YouTube server and the content will appear on the website via a communication to your browser.

According to the information provided by YouTube, in “ - enhanced data protection mode -”, data is only transferred to the YouTube server, in particular which of our websites you have visited, if you watch the video. If you are logged onto YouTube at the same time, this information will be matched to your YouTube member account. You can prevent this from happening by logging out of your member account before visiting our website.

Further information about data protection by YouTube is provided by Google under the following link:


This site may contain links to other Websites not under our direction or control. We carefully checked the target sites of these links before setting them up, but the respective provider may have subsequently changed the content therein. This privacy statement applies only to our Website, and we are not responsible for the content of the linked sites or how these sites handle personal information. You should always review the privacy representations of other providers when you visit their Websites, and/or contact them for more information.

General data processing information

Data processed:

Personal data is only collected when you provide them to us. We do not perform additional collection of personal data. Any collection of personal data that encompasses more data than those regularly allowed by law happens only after your expressed consent.

Purpose of processing: Fulfilment of contractual obligations

Categories of recipients of personal data:

  • Authorities if required by law
  • External suppliers
  • Additional external recipients as long as the data subjects has consented to allow transfer of data or transfer of data is permitted by law or predominant interest.

Third party transfers: In the performance of contractual obligation there may be used data processers outside of the European Union.

Data retention: The data retention period follows requirements set by law and is in general set to 10 (in words ten) years.

Use of a newsletter

If you register for our newsletter then you provide us with your email address and may be additional data. We use these data only to contact you through our newsletter. The data you provided at registration is retained by us as long as you continue to receive our newsletter and will be deleted as soon as you revoke your consent to receive our newsletter. Revocation of consent is possible any time through the ‘unsubscripe’ link within the newsletter or via email sent to us. By unsubscribing from our newsletter you revoke your consent that we can use and process your email address.

Freedom of information

For information or comments concerning how we use your personal information, please contact our data protection officers (DPO):

Representative for Sphera according to Article 27, General Data Protection Regulation (GDPR):

Sphera Solutions GmbH
Ralf Zlamal;
Phone: 089-18917360
Schubertstraße 2
73660 Urbach


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Upon request and as prescribed by laws and regulations, we will inform you as soon as possible in writing as to what if any of your personal information we maintain. We will correct any data we maintain that are inaccurate or not current. Moreover, you have the right to have your personal information blocked or deleted in accordance with the law. You have the right to file complaints with your respective data protection authority.